What is a CRM & how does it work?

CRM stands for customer relationship management. As its name suggests, CRM software is a system for managing customer relationships. For many businesses, their most valuable and important asset is their customers. In the past, companies kept their contact information scattered across business cards, email records, and spreadsheets.

What is crypto & how does it work?

Cryptocurrency is digital currency that doesn’t require a financial institution like a bank to verify transactions. In recent years it has become a topic of discussion from high profile business people like Elon Musk. Yet, despite the presence of crypto it may seem mysterious. Use this guide to learn about what crypto is and how it works.

What is a CRM software platform?

Basically, a CRM software platform is the way by which businesses communicate with their customers and handle sales force automation. In order for this to occur, you need to know who your customers are and what they do for you.

What are the most common CRM terms?

Here are some of the most common CRM terms, along with a quick explanation of each. Contact: In CRM land, contacts are people. Just like in your address book, you'll store the names and personal info of your customers and clients (your contacts).